Privacy Policy

Privacy Policy

Data Controller
Creative Courage Coaching (Chloe McDougall) is the data controller responsible for your personal data. You can contact us at chloe@creativecourage.org.uk. Bracknell, Berkshire, UK.

Collected Personal Data
We collect the following personal data:

• Full name, email address, phone number when you request a guide, enquire about our services, or book a discovery call
• Any information you voluntarily share with us, such as your child's name, age, or details about the support you're looking for
• Payment and billing details, if you book and pay for a coaching programme

Purpose of Collecting Data
We use this data to:

• Send you the guides, resources, or information you have requested
• Respond to enquiries and arrange discovery calls or coaching sessions
• Deliver and manage booked coaching programmes, including scheduling and payment
• Send occasional updates about our services, where you have agreed to receive them

We do not sell or share your personal data with third parties for their own marketing purposes. Where your child's details are shared with us, this is provided by you as their parent or guardian, not collected directly from your child.

Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes above, or until you ask us to delete it.

Third Parties
Your data may be processed by services we use to run our business, including Meta (for form submissions), our email provider, and our booking system.

Your Rights
You have the right to access, correct, or request deletion of your personal data at any time by emailing chloe@creativecourage.org.uk. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk) if you have concerns about how your data is handled.